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NIIT Technologies, our parent company, has been providing effective technology solutions to banks and financial institutions for over ten years now. For the Banking and Financial services sector, our experience spans the entire range from Custom Development to Application Integration, Reengineering, Maintenance, Testing, and Consulting in the following areas.
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Credit risk (Basel II). |
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Operational risk, |
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Loan origination, |
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Full life cycle mortgage solutions, |
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Asset management, |
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Wealth management, |
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e-banking |
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EBPP |
NIIT SmartServe's solutions portfolio for the banking and financial services industry includes the following:
| TRANSACTION PROCESSING |
CONTACT CENTRE SERVICES |
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Refund Investigations |
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Charge Backs |
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Bill Generation and Processing |
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Collections |
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- Skip Tracing |
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- Late Stage Collections |
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Data Entry |
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Application Processing |
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Policy / Account Servicing |
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Payables Management |
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Investment Advisor Network Management |
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Retirements Payout Administration |
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Telemarketing |
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Campaign Management |
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Customer Query Management |
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- Grievance Handling |
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- Change Requests |
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- Statements and Reports |
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- Email responses |
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Customer Segmentation Analysis | |
| COMPLIANCE ENABLEMENT |
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Report Generation |
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Collateral Checks |
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KYC Checks |
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Incident Handling |
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Due Diligence and Verification |
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Auditing and Compliance Analysis | |
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